GET HELP

Access Help & Hope Center's Client Services.


Help & Hope Center  is located in Castle Rock, CO, and provides assistance to Douglas and Elbert County residents. If you need help, there are many ways we can assist you to build a bridge to better times. The first step is to register below.


If you live outside of our service area, please dial “211” and they will help you connect with services in your area.

Clothing & Household

Housing Assistance

Utilities

ID Documentation

Information and Referral Assistance

Help & Hope Center is an equal opportunity provider. Read the USDA non-discrimination statement here.

Ready to get help? Start here.

If you need help completing the steps below, please contact us.

Our telephone number is (303) 688-1114, extension 20.

First-Time Clients


If you have never been a client of Help & Hope Center, you must complete BOTH STEPS below in order to schedule an appointment.


Step 1. 
Click the "Register Now" button below to complete  the new client registration form. It will open a new page. When you are done, return to this page and go to Step 2.

REGISTER NOW

Step 2.

Click on the "Book Your Appointment" button below to schedule your appointment.

BOOK YOUR APPOINTMENT

Returning Clients


If you have previously completed a registration form or met with a Help & Hope Center Client Advocate, schedule your appointment by clicking one of the buttons below.

FOOD ASSISTANCE APPOINTMENT

Please Note: Rent and/or Utility Assistance appointments include the opportunity to shop in the food pantry. There is no need to schedule two appointments.

RENT/UTILITY ASSISTANCE APPOINTMENT

Prepare for your appointment.

Once you've complete the steps above, it's time to get ready for your appointment.

Help and Hope Center location in Castle Rock

Please be on time. If you are late, we may need to reschedule your appointment.


Client Services Visits

  • When possible, leave children at home or with a friend or family during your visit. Your appointment can last upwards of 2.5 hours, which is a long time to wait quietly in the lobby.
  • Be on time. It will help us serve as many people as possible.


Food Pantry Rules

  • Only one member per household, no children please.
  • Shopping times are limited. Please be mindful of your timeframe so that we may accommodate all shoppers. 
  • If you are uncomfortable shopping or have children with you, our volunteers will be happy to prepare an order for you.


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