VOLUNTEER

Volunteer at Help & Hope Center

Thank you for your interest in volunteering with Help & Hope Center. With over 300 volunteers and a variety of positions, you can pick you passion!  You'll join everyday people doing uncommon acts of kindness.


Lend a hand today!


We are currently prioritizing volunteer support for:


  • Loading and unloading trucks for our food pantry
  • Processing daily donations for Treasures Thriftique


High School Community Service and Court-Mandated Community Service are limited to Food Pantry and Receiving positions.


Group Volunteer opportunities  will be provided after your application has been submitted.

Explore Volunteer Opportunities

Here is a brief overview of possible volunteer opportunities. You'll learn more about them during the volunteer onboarding process.


  • Treasures Thriftique

    Typical shifts

    • 9:00 am-1:00 pm (Monday – Saturday)
    • 1:00 pm-5:00 pm (Monday – Friday)
    • 1:00 pm-4:00 pm (Saturday only)

    Pricing & Floor Stocking

    Pricing merchandise, stocking the sales floor, creating store displays, maintaining fitting rooms, and preserving the overall appearance of the thrift store.


    Cashier

    Must be trained and be available on a consistent basis at least one shift a week for 4 hours. Handling money, providing quality customer service, and assisting customers as they purchase their items. Must have basic technology skills (using an iPad). Must be at least 16 years old.


    Typical cashier shift is Saturday, 1:00 pm – 4:00 pm


    Receiving

    Morning shifts only. Sorting daily donations for quality control. Must be able to lift at least 25 lbs. The position is frequently outside. 

  • Food Pantry

    Typical shifts

    Monday-Friday

     8:15 am-2:00 pm


    Twice a month, the food pantry has evening shifts available as well. Other timeframes and shifts may be presented based on the needs of HHC.


    Requirements

    Volunteers may be expected to lift up to 40 lbs. while working in the Food Pantry. Food Pantry positions also frequently use warehouse equipment (i.e., pallet jack)


    Sorters/Stockers & Truck Assistants

    Unloading trucks and processing incoming donations. Sorting donations and stocking shelves for the client shopping area.


    Greeters

    Greeting clients and assisting with the client shopping process. Strong communication and customer service skills are required for this position.


    Truck Drivers

    Picking up donations in the Douglas County area. This position includes operating HHC boxtrucks and may require the use of a volunteer’s personal vehicle. 

  • Client Services

    Typical shifts

    Monday-Friday

    8:00 am-12:30 pm


    We ask volunteers to provide a regular commitment within this role, preferably on the same day each week.


    Reception

    Assisting with client check-in, answering phones, and completing general office duties. Must have strong communication, customer service, and computer skills. Must work well with the public and present themselves compassionately. 

  • Facilities, Seasonal, & Other

    These positions are typically on an “as needed” basis. Facilities may have opportunities for more regular volunteer shifts depending on the volunteer’s interests and availability. Seasonal positions are events-based, usually asking volunteers to help in the previously mentioned positions or community engagement (i.e., tabling at a community event such as the Castle Rock Star Lighting). 


    If these areas of HHC interest you, contact us to discuss our current needs.

Let's Get Started!

Follow these steps to start your volunteer journey.


  1. What type of volunteer are you? Select an option and submit an application. If you don't know, choose the general volunteer application and explain your unique circumstances.
  2. Our volunteer coordinator will reach out to review your application or send you a link to attend an orientation.
  3. Attend a volunteer orientation
  4. Sign up for shifts!

High School Community Service

Earn your community service hours for graduation. We fill up in the spring so don’t wait!

Court-Mandated Community Service

If you have court-mandated community service, you may be fulfill your service at HHC.

Volunteering with your peers, family, or coworkers for a group project!

General Volunteer

Join a dedicated team of people who simply love to have fun and serve their community. 

Frequently Asked Questions

  • How do I get started?

    Review the four volunteer types above and apply for the one that best fits you. If you are not sure after reading the descriptions, then apply for the General Volunteer option and explain your circumstances.

  • How old do I need to be to volunteer?

    We ask our volunteers to be at least 16 years old. The Volunteer Coordinator may permit volunteers as young as 13 years old on a discretionary basis for Court-Ordered, High School, or Group programs.

  • Can I come in the same day I apply and/or inquire?

    We are not able to provide same-day volunteer opportunities at this time but would love to have you join our team of volunteers.

  • How long does it take for me to get started?

    Typically, we'll respond to your application via email within 2 to 3 business days. The latest response time is one business week. At that time we'll send you a link to sign up for an orientation. Orientations are held roughly 2-3 times a month. We aim to get you scheduled for your first shift on the day of orientation, so come prepared with your availability!


    For court-mandated community service program participants, we will first schedule a phone interview to determine if we can proceed with scheduling.

  • How big can my volunteer group be?

    Unfortunately, we are not able to accommodate groups larger than 10 volunteers at one time. If you have a group larger than 10 individuals, we recommend breaking your group up into teams of 4-6 individuals or considering one of our special projects if available. Our special projects may permit a larger group size.



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